Devereux’s shipping and returns policy are as follows. All orders are shipped Monday through Friday, excluding major and national holidays. Orders placed before noon Central time Monday through Friday typically ship out the same day. Orders placed over the weekend are processed and shipped the following Monday.
We currently offer three shipping methods:
FedEx Ground – Delivery occurs within 1 to 5 business days, excluding Alaska and Hawaii which may take 3 to 7 business days.
Express – Delivery occurs in 2 to 3 business days after processing.
Overnight – Arrives next day if placed by 12PM CST
Refusal of Delivery
If you refuse delivery of any order you placed it will be returned to our warehouse. You will receive a refund for the merchandise and tax paid but shipping charges are non-refundable.
**Free shipping offer applies to US ground shipping only. Please be aware that our free 2 day shipping offer does not guarantee 2 day delivery – especially during the Holiday Season. If you are needing a 2 day delivery guarantee, we would recommend an expedited shipping service for a fee.
We want you to be completely satisfied with your Devereux order. We will gladly accept your return in original condition, with all tags attached, within thirty (30) days of your order being placed.
Included in every shipment is a return form and a pre-paid pre-addressed FedEx return label. Please fill out the return form and include it with the package you are returning. You can use this FedEx return label to send any return directly to us by visiting www.fedex.com/grd/rpp and scheduling a FedEx pickup. When using the pre-paid label for a return a flat fee of $8.00 will be deducted from the refund. If you would prefer, you can also send your purchases back using the provider of your choice and nothing will be deducted from your refund. If you are using your own shipping provider please send the return to:
1329 E. University Dr.
Tempe, AZ 85281
All purchases made during Black Friday and Cyber Sunday/Cyber Monday sale are FINAL SALE.
All items marked FINAL SALE cannot be exchanged or returned at any time. Please note that shipping and handling charges are non-refundable. Upon receipt of returned goods, Devereux reserves the right to deny refund if the merchandise does not meet Devereux’s shipping and returns policy requirements.
Free US Ground Shipping on all orders! Dismiss