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Shipping & Returns

SHIPPING POLICY

Devereux’s shipping and returns policy are as follows. All orders are shipped Monday through Friday, excluding major and national holidays. Orders placed before noon Central time Monday through Friday typically ship out the same day. Orders placed over the weekend are processed and shipped the following Monday.

We currently offer three shipping methods:
FedEx Ground – Delivery occurs within 1 to 5 business days, excluding Alaska and Hawaii which may take 3 to 7 business days.
Express – Delivery occurs in 2 to 3 business days after processing.
Overnight – Arrives next day if placed by 12PM CST

Refusal of Delivery
If you refuse delivery of any order you placed it will be returned to our warehouse. You will receive a refund for the merchandise and tax paid but shipping charges are non-refundable.

International Shipping
We have international shipping options listed on our shipping page however the customer is responsible for all fees. We cannot cover return shipping costs for anything outside of the United States, this includes return shipping for exchanges. Please allow extra transit time for international shipping due to customs regulations.

**Free shipping offer applies to US ground shipping only. Please be aware that our free 2 day shipping offer does not guarantee 2 day delivery – especially during the Holiday Season. If you are needing a 2 day delivery guarantee, we would recommend an expedited shipping service for a fee. 

 


RETURN POLICY

We want you to be completely satisfied with your Devereux order. We will gladly accept your return in original condition, with all tags attached, within thirty (30) days of your order being placed.

Included in every shipment is a return form. For a USPS return label please email us at info@dvrxthreads.com  with your order number and the specifics of your return or exchange. Please also fill out the return form and include it with the package you are returning.  If you are using your own shipping provider please send the return to:

Devereux
1329 E. University Dr.
Tempe, AZ 85281

All purchases made during Summer Clearance Sale, Black Friday and Cyber Sunday/Cyber Monday sale are FINAL SALE. Also, all items marked FINAL SALE cannot be returned at any time.

If you need a to exchange for a different size we will gladly do so, although you will be responsible for shipping fees. If you are exchanging a FINAL SALE item, please send items to: 

Devereux
1329 E. University Dr.
Tempe, AZ 85281

Please note that shipping and handling charges are non-refundable. Upon receipt of returned goods, Devereux reserves the right to deny refund if the merchandise does not meet Devereux’s shipping and returns policy requirements.